01
Understand the context.
Talk through the account, the business and what a useful outcome would look like.
START A CONVERSATION
What is holding
your account back?
Tell me what is happening, what you have tried, and what you want the business to do next.
YOUR FIRST STEP
Start with the real problem.
You do not need a polished brief. A few clear details make the conversation useful.
01Your brand and the marketplaces you sell in.
02The main issue: growth, margin, inventory, conversion or operations.
03What you want to change and what is getting in the way.
04Whether you need a focused audit or ongoing ownership.
Please do not send Seller Central passwords or sensitive account credentials. If access is needed later, we will use the appropriate account-permissions process.
DIRECT WITH JOEL
Let’s look at
the whole picture.
Choose a time on my booking calendar. We can work out whether an audit or ongoing management makes sense.
Opens Google Calendar. No account data is collected on this page.
NO MYSTERY PROCESS
What happens next?
02
Choose the right starting point.
Decide whether the immediate need is a focused diagnostic or broader ongoing management.
03
Agree the scope.
Clarify priorities, responsibilities, fees and communication before work starts.